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Please explain your request fully and include the date you became aware of the issue.

• All work orders must be in writing and on this work request form in order to be processed.

• Heater & A/C problems are not considered an emergency.

• All requests will be handled in a timely manner. If for any reason, a vendor is sent to your property with a scheduled appointment and you fail to keep this appointment, you will be responsible for any applicable service fees. If the vendor determines that the requested repairs are the result of negligence on your part, you will be responsible for the bill.